Privacy Policy

PRIVACY NOTICE

Last updated: 15/09/2025
This Privacy Notice applies to EFZIN Group and its brands (e.g. EFZIN Private Dining, EFZIN Fresh & EFZIN Shop). It explains how we collect, use, disclose, and protect your personal data when you use our services via efzingroup.com and related websites and services

By using our website or services, you consent to the practices described in this policy.

1. WHAT INFORMATION WE COLLECT

a. Information You Provide

  • Contact details (name, email, phone, address) when booking events, ordering, or subscribing.

  • Payment information (credit card or third-party payment data), if applicable.

b. Automatically Collected Data

  • Log & usage data: IP address, browser type, device, pages visited, referral URLs, date/time stamps

c. Cookies & Tracking

  • Use of cookies and similar technologies for analytics (Google Analytics), marketing, performance, and functionality. You can opt out via browser preferences or our cookie settings.

2. HOW WE USE YOUR INFORMATION

  • To process bookings and food orders.

  • To communicate updates, confirmations, promotions (if you consent).

  • To improve services based on usage insights.

  • To fulfill legal or regulatory obligations.

3. DATA SHARING & DISCLOSURES

  • Third-party providers: payment gateways, email platforms, analytics providers.

  • Legal compliance: when required by law, court order, or government request.

  • Business transfers: if EFZIN Group is merged or sold
    We do not sell your personal data to third parties.

4. SECURITY & DATA RETENTION

  • We implement security measures such as encryption, firewalls, access controls, and periodic security reviews.

  • We retain your data only for as long as necessary for booking fulfillment, legal compliance, or as required by laws.

5. USER RIGHTS & CHOICES

Depending on where you reside, you may have the following rights:

  • Access your personal information.

  • Request correction, update, or deletion.

  • Withdraw consent at any time.

  • Object to or restrict processing.

  • Data portability requests.
    To exercise these rights or opt-out of marketing, contact us at the details below.
    If applicable, you may also lodge complaints with local data protection authorities.

6. CHILDREN’S PRIVACY

Our services are not directed at children under 16, and we do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately.

7. INTERNATIONAL DATA TRANSFER

Your personal information may be transferred to and stored on servers in other jurisdictions (e.g., outside the UAE). Where required, we ensure appropriate safeguards to protect your data.

8. POLICY UPDATES

We may update this Privacy Notice as our business or applicable laws evolve. The updated policy will be posted on this page with a new “Last updated” date. Please review periodically.

9. CONTACT INFORMATION

For privacy questions or requests, reach us via:
EFZIN Group
Headquarters: Dubai, UAE
Email: operations@efzin.ae
Phone: +971 54 781 2611